Senior Translation Project Manager – Craft Worldwide

WHO WE ARE

To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology. You need true craftsmen and women – people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.

At Craft Worldwide, we’ve been fortunate enough to assemble a team of the industry’s best craftspeople, each with a rich and robust background in advertising, adaptation and production. Craft Worldwide currently employs over 1200 full-time employees operating in 50+ markets with specialty in global broadcast/video production, print production, digital production and global translation. Our linguistic division, Craft Translation, is a globally established language services provider offering a full suite of multilingual services in over 200 languages to provide clients with a partner for International Strategy – including Translation, Transcreation, Copywriting, SEO and PPC, Website Localization, Voiceover, Subtitling,

DTP and much more.

Who are we? It’s simple, really. We are a tactical creative communications agency with the spirit and passion of a boutique and the rock-like support of the world’s biggest advertising network. We explore strange new worlds, seek out new life forms and boldly go where no one has gone before in the dogged pursuit of compelling and impactful work that transforms the brands in our care.

Working with us is a little like taking a journey into the unknown – with a massive safety net around you. We encourage an entrepreneurial approach in all that we do and believe that the best ideas can come from anyone – and anywhere. We’ll give you the tools and the support you need to build your career and only ask that you bring us your passion, commitment and energy to make a difference.

YOUR ROLE

A Senior Project Manager (SPM) at Craft Translation is the main liaison between clients and our extended Translation team, consisting of fellow Project Managers, Linguists, Designers, and Finance and Operation Managers.

The primary focus of this position is to manage translation projects and key client relationships. You will leverage your client relationship skills and deep knowledge of the Translation/Transcreation process to coach and guide teams and clients through a project lifecycle. In addition, the SPM will work closely with the NA Production Director and Sales Director to service and organically grow business. This role requires an ability to communicate strongly and effectively with internal and client teams to drive decisions and next steps.

Applicants should have strong project management skills and a desire to work in a multilingual environment. Our ideal candidates are energetic, passionate, intellectually curious and meticulously organized. They thrive under pressure in a fast-paced environment and succeed in challenging client situations.

YOUR RESPONSIBILITIES

Develop and maintain strong client relationships by organizing the daily activity on any client project
Work directly with client teams to understand the overall business objectives and strategies
Manage internal teams in other locations in the delivery of projects; Manage offshore partners as necessary in the delivery of projects
Able to manage multiple translation, print, content, video, and digital projects for multiple clients
Balance and manage scope, time, cost, process, risk and quality;
Estimate scope of work using industry standard methods
Cast assignments and engage the appropriate resources throughout the project lifecycle to promote a high performing and effective team
Manage client and partner relationships from inception to launch by conducting regular calls, monitoring and escalating project risks, soliciting client/partner feedback and making modifications to deliverables in conjunction with the financial partner, understand rate cards and the best approach to optimize ways of working and efficiency in the team
Establish and enforce a streamlined workflow of agency project-related processes
Fulfills the role of Studio PM or Producer in project-related processesEscalate operational and process issues to the NA Production Director with the objective of continuous improvement
Actively identify additional translation and production efficiencies and seek further business opportunities, nurturing relationships (new and existing) for future growth

REQUIRED SKILLS

Minimum 4+ years’ experience in translation/transcreation agency or production environment in client service role
Experience with CAT tools is a must
Fluent in Spanish as a native speaker, with focus on Latin America
Strong understanding of integrated adaptation from existing creative ideas, production and implementation processes
Strong team management skills to confidently lead a team
Experience with multi-market and multi-lingual campaign managementExperience in core areas of production (broadcast/video, print, digital)
Familiarity with asset creation software such as InDesign, Photoshop, Illustrator
Experience building project & resource plans
Effective negotiation and conflict management skillsExperience managing project financials
Excellent collaborator
Excellent communication skills, both written and verbal
Highly organized with great attention to detail
Ability to work independently and efficiently
A team player who understands how to work effectively in a fast paced, evolving organization

Arcade Localization Producer

Apple

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! As an Arcade Localization Producer based in Cupertino, you will lead localization projects and coordinate with vendor resources locally and internationally. You will also assist with creative writing, transcreation and copy editing, and perform in-context QA of both marketing and user interface elements.

Key Qualifications

Demonstrated ability in the game localization industry
Excellent organizational skills and attention to detail with an ability to see the big picture, and comfortable with a certain degree of ambiguity
Native-level proficiency in a secondary language
Proven ability to run weekly, sometimes daily deadlines and work effectively with diverse teams across multiple time zones
Experience working with custom-built Content, as well as Translation Management Systems
Broad and up-to-date knowledge of worldwide cultural norms, current events and pop culture
A passion for mobile apps and games, and a full understanding of the software development cycle including linguistic as well as functional QA

Description

Apple Arcade on the App Store makes it simple for users around the world to discover, download and enjoy great games. Our localization team interacts with international business, editorial, marketing, design, programming, tools and engineering teams to provide the highest quality localized experience for our users across all of our platforms. We are looking for a smart, articulate and resourceful individual with a passion for culture, arts, community, technology, apps and games! You will be deeply involved in the digital production of editorial, marketing and user interface content on-store and off. The successful candidate will be proactive, flexible, able to prioritize multiple deliveries simultaneously and comfortable with ambiguity. Collaboration is key to success in the Apps team when working with multiple partners under strict production timelines.

Education & Experience

BA/BS or equivalent/relevant experience in Computer Sciences, Marketing, Communication, or Localization.

Localization Manager

American Express

As a new addition to the American Express family, our team is working to develop additional ways to become an essential part of Card Members’ digital lives by enabling travelers to discover, book, and access airport lounges worldwide. You will have the freedom, ownership, and speed of a startup with the backing, support, and resources of American Express.

Your work will be incredibly impactful as we enter our next stage of growth. You will be driving our localization and translation projects across our platform. This role revolves around owning the process of managing our localization and translation procedures and coordinating with our linguistic teams as we continue to roll out additional languages to increase our coverage. In order to succeed, your organization skills must be top notch, the devil is truly in the details as every nuance matters. You will be interfacing with various members of our team including product, engineering, design, and operations. We have a small but highly impactful team and we are looking for more like-minded individuals to help us grow.

Why LoungeBuddy?

We come from all around the world, spanning multiple continents. The American Express-LoungeBuddy team is made up of very unique and fascinating people. We are a small but mighty team that are passionate about working collaboratively, travel, and of course airport lounges. Our pillars are Trust & Respect, Collaboration, Learning & Growth, Ownership, and Empathy. Since our acquisition, we have kept our existing team but have gained the resources and backing of American Express to build the world’s best travel experiences! Discover more about us here: https://www.loungebuddy.com/about/team

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express. Don’t make a difference without it.

Don’t live life without it.

Who are you?

You have a true passion for languages and global cultures! You think about what makes Spanish different in Mexico to Spain, or Canadian French versus what it is like in France. You understand how Traditional Chinese differs from Simplified Chinese, and how this can impact the translation process, as well as the history behind it because you find these differences inherently fascinating.
You are comfortable working within an existing framework, and when no framework is provided, you are capable of building and defining your own processes.
You have a strong work ethic and not only complete tasks, but constantly seek opportunities to hone your craft and design the best solutions possible.
You care deeply about the quality of your work and go the extra mile to make sure all details have been vetted, researched, and clearly communicated.
You are committed to creating a welcoming and inclusive environment for colleagues of all backgrounds.

Minimum Qualifications

Understand and manage translation content management systems, CAT tools, and localization and translation processes.
4+ years of experience working as a translation/localization manager or transferable experience.
Excellent communication and organizational skills with a strong attention to detail.
Excellent project management, collaboration, and prioritization skills.
Experience working closely with internal teams across an organization to continuously inform and evolve itsglobalization processes.
Experience strategizing and executing on objectives.
Experience managing small teams.
Bonus: experience with digital accessibility.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Translation Project Manager

Translingua Associates, Inc.

Translingua’s is a small WBE with offices in New York and Boulder, CO. Its mission is to bridge cultural gaps and create understanding in the world.

With the highest level of integrity and ethics, we operate from these core Values:

Excellence
Respect
Meaningful connections
Diversity and inclusiveness
Optimization of clients’ success

Job description:

Project manager tasks:

Manage translation and interpretation projects from start to finish – being the link between customers and linguists
Manage project timelines and coordinate translators, proofreaders, editors, and interpreters
Manage paperwork in connection with projects, i.e., contracts, POs, vendor agreements, billing, etc.

CAT support tasks:

Align and analyze files, prepare them for translators and delivery to clients
Create and maintain client TMs
Help update CAT tools and train other project managers

Required competencies:

Phone & greeting skills
Office, administrative and computer skills, including MS Office, Adobe Acrobat, Trados, etc.
Ability to work independently / carry out assignments to completion
Excellent verbal and written communication skills, including ability to effectively communicate with vendors and customers
Interest in different cultures and languages (a foreign language or linguistics background is a plus)

Qualifications:

BA or MA; linguistics, language or translation background; advanced knowledge of Trados or other CAT/MT tools.

Experience:

Minimum of 3 – 5 years of experience, resulting in advanced office and administrative support skills, as well as PM experience.

Job Type: Full-time

Experience:

Project Management: 2 years (Preferred)

Education:

Bachelor’s (Required)

Translation & Transcription Project Manager

Geneva Worldwide Inc

As our company expands, we are looking for an energetic, positive and enthusiastic Project Manager who has a passion for the language industry to join our Translation Department. Bring your experience to an environment that allows for independent thought and full say in your own professional growth!

POSITION RESPONSIBILITIES

Manage the entire life-cycle of multiple localization projects in a fast-paced environment
Coordinate all of the project phases and efficiently predict the lifespan of all the stages of the project
Liaise with Manager to clarify project parametersN
egotiate deadlines and rates with vendors
Establish and maintain excellent relationships with contracted translators and proofreaders globally
Monitor and control projects status
Manage project finances, including budgetingPrepare and maintain project documentation
Comply with relevant and applicable procedures
Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, QA…)

REQUIREMENTS

Excellent written and verbal English communication skills, other languages would be an asset
University Degree (preferably in linguistic/translation related studies)
Minimum 3 years of professional experience in a similar position
Detail orientation with the ability to multitask
Ability to meet deadlines
Excellent problem solving and analytical skills
Independence in carrying out assigned tasks
Ability to work under pressure in a fast-paced environment
Highly-developed computer skills (MS Office, Windows)
Experience in translation and localization project management would be a strong advantage

Lead Translation Project Manager

SDL

Who are we?

SDL is the global leader and innovator in language and content management technology and services. We enable companies to create meaningful digital journeys and form important emotional connections with their global customers by powering the creation, translation and delivery of relevant, personalized content to make understanding possible. We are a dynamic, collaborative and globally diverse team, working together to completely transform how the world communicates and connects with one another through content. If you like making an impact, helping others, taking a fresh look at processes and tools, furthering an open an innovative culture and tend to generally look at even the smallest task in the context of how it impacts the overall organization – we should talk!

What is this role?

This is a leadership role in charge of managing a team of Project managers consisting of project coordinators/managers and assistant project Coordinators, as well as the liaison person between Sales, Production and Clients. The Team Lead role is also responsible of supervising the execution of internal and client-driven processes and the successful management of client requirements.

RESPONSIBILITIES:

Organize/lead/attend production-related client meetings, coordinate process review on main accounts
Train and / or coordinate Production and Dedicated Teams
Provide feedback to Global Service Delivery Manager on team performance, manage workload ensuring tasks are allocated evenly within the team. Monitor that team follows established procedures consistently for every aspect of the projects they handle.
Develop efficient workflows for maximizing the use of resources, create and develop linguistic assets and related instructions used for these accounts (Translation Memories, style guides, glossaries, account information, etc.)
Exercise sound judgment in keeping Service Delivery Manager informed of potential difficulties such as issues affecting cost and turn-around.
Involved in client onboarding and implementation initiatives
Involved in the data collection, validation and analysis for contractual KPI (Key Performance Indicators) reporting
Carry out risk assessments
Ensure that within the team all work is assigned and completed on time, at appropriate profit levels, within budget and as per client KPIs
Ensure all work follows all the approved processes and meets SDL’s quality standards as well as client contractual KPIs
Escalate, monitor, and manage complaints
Continually identify areas of efficiency and implement strategies to improve processes
Organize and monitor resource needs and escalate where appropriate
Manage team of project managers, monitor team capacity and escalate issues
Manage team holidays, sickness, absence, discipline and appraisals
Identify Team’s training requirements and action as required
Partner with Linguistic Quality Managers to design and execute quality management initiatives
Drive effective communication and excellence in performance within the team
Provide support for Sales in relation to existing business
Work as bridge between Sales and Operations to implement new opportunities
Monitor Sales forecast and annual strategy
Work closely with Vendor Management and Technology departments to ensure successful delivery of work
Hands-on production involvement when required

QUALIFICATIONS:

College degree (BA, BS) and ideally degree in Translation and/or interpretation or equivalent experience.
4 years min experience in translation project management and ideally 4 years in leading a team
Excellent written and spoken skills in English
Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
Advanced translation memory experience including Multiterm IX, Context, glossary and file management.
Strong knowledge of DTP software would be a plus
CAT tools knowledge is a must
Experience managing Life Science accounts preferred

SKILLS:

Excellent Interpersonal skills
Focused on goals and the overall team and company objectives
Self-motivated and pro-active
Detail and service oriented
Professional and customer service oriented, with the ability to manage client relationships and expectations
Ability to multi-task in a deadline driven environment
Adaptable and flexible to a changing work environment
Excellent problem solving and decision-making skills
Strong critical and analytical skills
Excellent presentation and formal and informal communication skills
Ability to communicate at all levels both internally and externally
Strong leadership skills
Clear sense of accountability
Able to withstand pressure

BENEFITS:

Amazing benefits. (Seriously.)
Infinite training, professional development and personal growth opportunities
The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 85 of the top 100 brands.
Smart, engaged co-workers, a culture of innovation and opportunity.
Great work life balance