ESG Senior Program Manager (PMO)

Our Mission

As the world’s number 1 job site, Indeed’s mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.

The Team

As Indeed continues to grow, the Environmental, Social and Governance (ESG) group ensures that society will also benefit across a broad range of disciplines - Diversity, Inclusion & Belonging (DI&B), Social Impact, Governance, and AI Ethics. The ESG PMO sits within the Governance (G) pillar of the ESG group. The Governance pillar exists to help drive consistent and sustainable momentum in ESG-related work, provide transparent reporting and data-driven insights, and facilitate optimal resource utilization through effective strategic, financial, and operational planning. As a member of the ESG PMO, you will contribute to those objectives by:

Operationalizing and driving the delivery of strategic programs tied to the ESG organization’s strategic objectives
Delivering high-impact and measurable results while achieving a high level of scalability, quality, and consistency
Contributing to the development of a Center of Excellence for project management methodologies, standards, and tools.

Your Job

Indeed Senior Program Managers are responsible for effectively delivering business results by championing a culture of accountability and consistent project & program management practices. We are facilitators and motivators, working across departments and offices to ensure collaboration, communication, visibility, and successful delivery of large company initiatives.

In this role, you will partner with Indeed’s Director of Diversity Inclusion & Belonging (DI&B) on a people-related ESG Goal: Increase Indeed’s workforce representation of women globally to 50% and underrepresented ethnic minorities in the United States to 30%. You will work cross-functionally to help support business stakeholders to reach their diversity goals, align DI&B, Total Rewards, and Employee Engagement programmatic offerings to support increased diversity, and use your analytical skills to help leaders make data-driven decisions in this space. Experience working in the DI&B space and familiarity with attrition, promotion, and retention concepts and metrics are highly desirable.

What You Will Do:

Portfolio Management - Oversee and be accountable for a portfolio of work that furthers strategic company objectives; “Zoom in" to projects to help manage and course-correct as needed; Apply specialized knowledge of industry standards/practices to programs and initiatives; Define and regularly report on metrics and measurement for programs and projects within the portfolio; Own business outcomes by working with business area leaders to influence strategy.
Strategy - Drive strategic alignment across business units to succeed against company-wide goals; Provide analysis and thought leadership on issues critical to the success of the business's strategic goals; Understand your strategic partner’s objectives; Advise on the necessary programs to achieve success and provide value to Indeed; Develop a roadmap or framework for those programs.
Create Clarity and Solutions - Direct and be accountable for related business transformation; Understand the relationships and impacts of programs and initiatives across business units; Provide recommendations on complex program dependencies that could affect the success of other initiatives. Be critical of established processes and suggest relevant improvements.
Drive Alignment - Drive strategic alignment across business units to succeed against company-wide goals; Drive adoption of new processes across the organization.
Manage Risk - Continuously monitor portfolio exposure and ensure appropriate risk communication, escalation, and risk mitigation plans are in place.
Develop Others - As a servant leader, have a direct and positive impact on a wide number of people and teams; Provide strategic opportunities to others to help close their skill gaps; Coach program and project managers on best practices.

Who You Are:

Adaptability: Highly adaptable and agile in an exceptionally dynamic and fast-paced environment; Able to thrive within ambiguity.
Experience: You have 10+ years of experience in the project/program management space leading cross-functional teams to deliver strategic initiatives and emerging needs, including in the Diversity & Inclusion space; You have experience influencing executive leadership and setting expectations for major cross-functional initiatives; you have successfully leveraged organizational change management practices to drive successful business outcomes.
Communications: Effectively and concisely communicate to leadership; Effectively set expectations, tell a story, highlight misalignment; Effectively partner & present with senior executives; Able to have critical conversations.
Influence: Able to achieve buy-in at executive & all levels and influence without authority; Readily understands business drivers, program impact, and individual motivations; Successful at getting buy-in for your ideas, leveraging data where impactful.
Skills - Deep understanding with DI&B related metrics and analytics is highly desirable; Deep understanding of portfolio management best practices and strong organizational skills; PMP and CCMP certifications for equivalents are highly desirable.
Growth Mindset - Continually seeks opportunities to improve self and others.
Problem Solving - Consistently demonstrates good judgement, critical thinking, and creative solutioning.
Enthusiasm - Demonstrated interest in the ESG space and related initiatives.

Program Management Office (PMO) Lead

JP Morgan Chase

As a member of our Project Execution Group you will dive head-first into delivering innovative solutions that advance businesses and careers. Involve in managing complex real-time projects with a solid understanding of the various financial and technical products and of the group’s business model. You’ll join an inspiring team of project execution and technologists working for the Wholesale Loan Technology (WLT) team at JPMorgan Chase.

As PMO Lead you will report directly into the Chief Technology Officer and partner with the Chief Business Technologist across the organization to:

Develop and execute PMO governance processes, metrics and measurements aimed at creating a consistent operating model and driving efficiency and quality across the organization
Work with Portfolio Managers and Product Owners to identify, refine, and prioritize the demand pipeline into a committed Product Backlog. Track the delivery of projects within the backlog, understand variances from targets, and ensure meaningful metrics and projects updates are communicated to stakeholders
Refine Demand Management process leveraging existing processes for a very complex book of work
Coach Project and Portfolio Managers as needed on project management best practices and governance standards
Work with Business Management and App Dev team to ensure all milestones are properly tracked and reported
Plan Town Halls including coordinating topics, materials, speakers
Plan Offsites/special sessions including coordinating topics, materials, speakers
Prepare materials as needed for CTO
Support other ad hoc reporting on status, issues and risk to completion as needed

This role requires a wide variety of strengths and capabilities, including:

BS/BA degree or equivalent experience.
Technology Program/Project Management and Project Controls experience.
Related business experience (Commercial Lending/Loan Servicing)
Solid experience in managing program / project schedules, tracking program / project and milestone completion, and reporting progress effectively to stakeholders in a timely fashion
Strategic, organizational thinker with a track recorder of strengthening program governance and controls within a large organization
Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel, Clarity, etc.)
Ability to manage this function with discipline while being flexible to changing business needs
Strong Analytical, conceptual and problem-solving ability
Ability to automates repetitive activities
Able to influence across virtual teams and disparate stakeholder groups
Assertive (yet diplomatic) personality with the ability to lead, influence and motivate others
Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience
Executive communications skills, including messaging and presentations.

Our Commercial Banking division uses technology driven by innovative minds like yours to provide companies, as well as real estate owners and investors with a range of financial solutions designed to help them achieve their business goals. With annual client revenues ranging from $20 million to over $2 billion, the service and the solutions we provide is critical to both our and our clients’ success.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

I/S&T PMO Manager

Diverzify

Formed largely through the combined assets, operations, and resources of commercial flooring industry leaders, Diverzify is an advanced-model vertically integrated commercial flooring resource to commercial construction and facility management professionals worldwide. Currently represented through U.S. service locations with approximately 1,500 employees and service providers, the Diverzify enterprise blends traditional craftsmen service quality with advanced proprietary technologies to establish a new standard of service for the commercial flooring industry. Diverzify is growing primarily through acquisition 32%+ annually.

In support of the Vision, The IT PMO Manager oversees the strategic management of all aspects of IT PMO process, including evaluation, development, implementation, and administration.

Role and Responsibilities

· Oversees the strategic management of all aspects of IT, including evaluation, development, implementation, and administration

· As the IT PMO Manager, s/he will drive the creation and delivery of the CIO’s strategy though different project and program management

· This position will be responsible for the methodology and tools, training, benefits tracking, integration management, and resource management across a multi-program portfolio

· Forecasting future resource capacity and reporting on existing resource utilization.

· Understanding accurate project progress, health, risks, and ongoing challenges, defining mitigation plans to help projects stay on track.

· S/he will be responsible for establishing leading practice project management methodology and integrated toolset to drive standardization, repeatable processes, and consistent behaviors across all programs and project staff

· The candidate will establish standardization and repeatable processes by developing a PM operating model to determine how to staff each type of project, depending on complexity, size, and duration

· The IT PMO Manager will also be responsible for defining and deploying training for all programs, projects, and agency end-users to align on methodology and operating model

· This person will work closely with the programs across several divisions on demand management, capacity planning, and staffing, making recommendations on PM assignments both in-house as well as through the vendor pool based on requests skill set needs

· Finally, this person serves as the strategic arm of functions seeking innovation and continuous improvement opportunities with a goal of increasing the value of services delivered to the company through the IT Department.

Required Qualifications

· Bachelor's Degree in Computer or Management Information Systems Degree

· Minimum 6 years of project management experience in a highly collaborative IT environment

· Minimum 2 years leading a large scale PMO

· Excellent communication and interpersonal skills

Desired Qualifications

· Project Management Professional (PMP) certification.

· Certifications in Agile and other related project disciplines.

Senior Director Program Management

We are looking for a leader of our newly created Program (Project) Management discipline within our Ziff Davis Tech and Commerce Business Operations group. Ziff Davis Tech and Commerce business unit operates key work streams for some of our highest profile editorial and commerce brands, including Mashable, PCMag, AskMen, Offers & Black Friday.

This role will report directly to the SVP of Business Operations and function as the “connective tissue” between all other groups (Product, Operations, Engineering, Finance & Legal) to ensure the most important initiatives are executed flawlessly.

As PMO head you will be designing and implementing improved workflow processes, ensuring we are tracking the metrics that matter, collaborating cross-functionally and delivering impact that will enhance Ziff Davis’s ability to execute our commerce strategy across the organization..

ROLE

Coordination of the most important cross functional business initiatives and work streams for BI, Commerce Ops, Product & Audience groups
Oversee selection and implementation of program management toolset to track status and deliverables for every initiative.
Responsible for overseeing the operational rollout of our commerce suite capabilities throughout the Ziff organization
Manage weekly operating reviews for edit, email, merchandising, deals, affiliate sales, etc.
Standardize content recommendations, execution, analysis and optimization process for our 5 editorial divisions.
Implement merchant onboarding process to ensure operational and finance alignment
Ensuring Biz Ops group is prepared for all key business and operating events (QBRs, Prime Day, Black Friday, etc.)
Create and implement standard onboarding process of core commerce capabilities for any future website (business) acquisitions
Create, document, implement and police processes for repeatable workstreams to ensure efficiency and repeatable results

REQUIREMENTS

7-10 years professional work experience.
Proven ability to manage large and small projects, bringing them to completion with speed, accuracy, consistency, and quality.
Experience managing and fostering the growth of 2 direct reports
Ability to conduct “war rooms” focused on solving a critical business problem and holding all contributors accountable for deliverables
Working knowledge of technical and editorial SEO best practices
Operated in a web publisher driven environment
Have operated in a business with multiple revenue streams including , affiliate, display, licensing, etc.
Deep understand of key benefits and detriments of all major PM software platforms (Asana, JIRA, etc.)
Strong influencer skills
PM certification is desired

PERSONAL CHARACTERISTICS

Communicates in a clear, consistent and transparent manner to internal and client teams
Advanced organizational skills
Self motivated
Great interpersonal skills
Proactive and solution obsessed
Phenomenal collaborator
Takes responsibility and ownership for their work
A self starter who identifies opportunities and potential problems – addressing them effectively and efficiently
Seeks out opportunities for continued self-development and growth