Analyst Continuous Improvement & PMO

The Analyst Continuous Improvement & PMO’s main focus will be to assist with facilitating initiatives designed to improve company operations (preferably utilizing methodologies of Project Management Professional tools and techniques, and Six Sigma). The Analyst will also be responsible for identifying current organizational processes and providing recommendations for improvements in coordination with various business process owners.

Essential Responsibilities

Continually and proactively communicate updates on project statuses and issues to CI Team, via regular communications and status reports
Assist in managing initiative timelines to meet established milestones
Assist in managing schedules, resourcing, budgets, assets and overall project organization to ensure the team meets project requirements and expectations

Act as point of contact for each project on schedule, cost, and scope
Coordinate inter-team activities and project dependencies to ensure on-time program deliverables
Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction.
Conduct process improvement initiatives with process owners which includes: documenting current process to identify pain points and opportunities, performing supporting data analysis, facilitating the design of the process changes, creating future state processes and supporting implementation of the process change
Communicate well with cross department leadership, sponsors and stakeholders

Assemble and present assessment results to department and company leadership in conjunction with project team
Assist with researching and implementing best practices to ensure continuous process improvements across all departments and business units
Attend and participate in meetings with various business units, taking complete and accurate notes to capture discussion
Observe real-time processes and conduct time studies in the field at BlueCities or Other Airlines (OALs)
Potential need to work flexible hours and be available to respond on short-notice based on operational and/or project needs

All other duties as assigned

Minimum Experience and Qualifications

Bachelor’s Degree
One (1) year of related work experience
Proficient with the Microsoft Office suite especially strong in Microsoft Excel, Visio and PowerPoint

Data analysis skills
Must be a team player and work effectively cross-departmentally
Show a passion to get the job done
Excellent organizational and analytical skills
Must be able to multi-task, prioritize deadlines, and complete assignments accurately and timely.

Ability to meet project work milestones established by the larger team
Excellent written and verbal communication skills
Available for overnight travel (30%)
Currently in possession of a valid passport or equivalent travel in and out of the United States
Demonstrates data analysis skills through a work sample using Microsoft Excel and PowerPoint

Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

Master’s degree in a related field
Fluency in Spanish

Six Sigma Green Belt training and certification
Project Management Professional (PMP) certification
One (1) year of experience as acting project manager on cross-functional initiative
Prior Airline or related industry experience

Manager, Continuous Improvement

Clear Channel Outdoor

Job Summary:

As a member of the Clear Channel Outdoor corporate team, the Manager, Continuous Improvement plays a critical role in the company, facilitating the productivity of our sales teams, consisting of 700 individuals in over 30 locations throughout the United States. Through attention to feedback and monitoring of system usage data, the Manager identifies opportunities for improvement, and utilizes quantitative and qualitative analysis to define problems and recommend solutions. This position works in conjunction with technology, learning, and leadership teams to design and implement solutions consisting of processes, applications, and policies. In addition to managing solution projects overall, the manager develops and maintains effective relationships throughout the organization to facilitate collaboration, control, and the productive flow of feedback after solutions are implemented. This position also ensures that the sales team receives prompt, consistent, and effective support in the execution of standard business processes and in the use of CRM systems, especially Salesforce, both directly and indirectly through management of other team members.

RESPONSIBILITIES

Ensure successful definition, planning and communication of change programs across all aspects of the business in conjunction with line management.
Proactively drive system & application enhancements by identifying inefficiencies and communicating requirements to stakeholders.
Drive analytics and business intelligence to understand business dynamics, evaluate the overall performance or the impact of specific initiatives, and drive executive decisions.
Conceptualize and communicate strategic solutions to gain buy-in and create measurable impact.

Act as a key change agent for the company on strategic and operational improvement projects, driving impact from the initiatives and ensuring seamless execution.
Effectively communicate project status by creating and maintaining comprehensive project plans and providing regular updates on schedules, progress, risks, change impacts, results, etc.
Provide administrative, analytical and conceptual support to team members, partnering with key stakeholders to ensure requirements are met on schedule.
Own knowledge management to ensure effective implementation: create and maintain process and procedure documentation; partner with Learning & Development team on training courses and materials.

Manage process and systems support for sales team effectively and strategically
Ensure customer satisfaction and efficient use of resources in related teams
Act as a point of escalation, diplomatically reinforcing adherence to standardsAnalyze requests to identify root causes that drive future improvements

REQUIRED QUALIFICATIONS

BA/BS or equivalent
5+ years in process improvement, project management, analysis, or similar field
Experience analyzing, defining, and documenting business processes and systems
Strategic perspective with strong problem-solving skills, both analytical and diplomatic
Strong project management skills and attention to detail
Proven abilities to formulate quantitative and qualitative analyses based on statistical coursework and/or professional experience, and make data-driven decisions, both strategic and tactical
Ability to deliver under pressure, despite ambiguity and complexity, manage competing priorities, resolve conflict, and overcome obstacles to progress
Excellent written and verbal communication skills, including the creation and presentation of professional project materials to diverse audiences
Proficient with Microsoft Excel, Powerpoint, and Word

PREFERRED QUALIFICATIONS

Fluency in one or more process improvement methodologies: Six Sigma; LEAN; or Kaizen
Familiar with B2B sales processes
Proficient with Salesforce.com
Familiar with leveraging LMS for training as part of roll-out, such as Cornerstone
Proficient in data analysis, including: descriptive statistics; correlation; regression; etc.

LOCATION & TRAVEL

Role will be based at the Clear Channel Outdoor Corporate office in New York ,NY
Role requires travel as assigned, up to 15%

COMPETENCIES

Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
Technical Expertise & Business Acumen: Converts data into information that can drive decision making; Asks effective questions to assess the details of a problem; demonstrates how an approach or proposal creates value.
Collaboration: Understands the importance of relationships in effective teamwork; Modifies personal style to work more effectively within a team; Involves stakeholders in defining the problem and best solution.
Project Management: Sets high standards for product or service quality; Works effectively across functions, departments, and geographies; Focuses on internal client needs and satisfaction; Creates project plans that organize and align the efforts of all who are involved.
Customer Engagement: Develops a unique value proposition based on customer needs; Monitors trends of their industry, customers, and competitors to proactively identify opportunities and threats.
Action Orientation: Operates at a rapid pace; Maintains poise and composure in times of stress; Demonstrates high tolerance for ambiguity and change; Works at a high level of efficiency for long periods of time; manages multiple assignments and projects at the same time; takes the lead on projects and in work groups.

Technical Specialist, Continuous Improvement

International Rescue Committee

The Crisis Recovery and Response Department (CRRD) houses all of the IRC’s Country Programs that implement our work, as well as the sector-specific Technical Units (TUs), which are the teams of experts that support IRC’s shift to more outcomes-driven and evidence-based programs. Technical Unitss collaborate closely with Country Program staff on the frontlines of program delivery, and provide technical support to staff to help ensure our programs are high-quality and deliver results for the people we serve.

The Strategy, Learning, & Innovation team sits alongside the Technical Units and works directly with them to support strategic Initiatives focused on:

(1) improving the quality of our programs to achieve better outcomes for the people we serve,

(2) facilitating more collaborative, effective, and data-driven ways of working,

(3) advancing learning and innovation for the CRRD department.

The team currently consists of a Senior Director, Deputy Director, Program Quality Standards Officer and 50% of a Policy and Budget Officer.

The Purpose of the Role

The IRC has many of the key foundations for program quality in place, including: standards, guidance resources and most importantly, high capacity Country Teams supported by technical experts. However, as an organization that strives for excellence, there are still improvements that can be made. The Technical Specialist, Continuous Improvement will introduce a field responsive approach to cross cutting program quality innovations, which will direct the innovation and improvement priorities of the team. She/he will build on the existing program quality foundations and will help bring simple solutions to complex problems.

The Technical Specialist will report to the Senior Director, Strategy, Learning & Innovation and will work closely with other team members, and collaboratively with colleagues in Technical Excellence, Strategy & Performance and Program Delivery teams.

KEY ACCOUNTABLITIES AND MAJOR RESPONSIBILITIES

Develop and manage a consultation and continuous improvement process for field responsive innovation & improvement, empowering country, technical excellence and program delivery colleagues to identify gaps and redundancies, share solutions and recommend potential improvements to IRC’s program quality ecosystem;
Responding to country and/or Technical Unit led innovation, capture and disseminate learning on cross cutting program quality approaches;
Responding to demand, lead collaborative projects that will bolster and/or simplify IRC’s program quality ecosystem; and
Provide surge support to the roll out of the IRC’s new project management routines and program quality standards.
Work collaboratively and with a spirit of kindness and humility, especially with country program colleagues

Essential:

Bachelor’s Degree in a relevant field; Master’s Degree a distinct advantage
Progressively responsible experience within the humanitarian or development sector, including experience working at both the country and global level;
Experience in innovation and/or change management;
Demonstrated ability to find simple solutions for complex problems;
Excellent interpersonal skills, including the ability to effectively manage a variety of multi-level relationships in a multicultural environment;
Excellent written communications and ability to develop simple and accessible communications materials;
Excellent project management skills, including organizational aptitude and attention to detail;
The ability to work productively and accurately while under pressure in a fast-paced, demanding environment;
A flexible work attitude, meaning the ability to work in a team environment or independently, and the ability to meet unexpected demands;
Ability to prioritize effectively;
Ability to travel (up to 20%) to IRC country program locations.

Desirable:

Product development experience
Research and/or learning experience
Mastery of MS Word, Excel, PowerPoint, and Outlook.
The ability to work (read and write) in French, Spanish or Arabic

This role is Fixed term: 12 months, with extension anticipated but contingent on funding.

Continuous Improvement Engineer

Vantage

The CI Engineer leads Continuous Improvement Projects by utilizing LEAN and Six Sigma principles. Projects are to improve productivity, reduce waste, lower costs, and improve quality.

Essential Duties:

Improve productivity and reduce manufacturing and material costs across the manufacturing plant.
Eliminate waste throughout the manufacturing plantLead Kaizen Events to drive continuous improvement utilizing staff and hourly union employees.
Set priorities and objectives, develop implementation plan, and then achieve goals.
Develop metrics and then track/manage performance to those metrics.Manage manufacturing ECN program, including BOM management and costing.
Provide mentoring and support to the 5S Program.
Provide project updates to management and internal customers.
Work in a multi-cultural team environment.

Work Environment & Hazards

General Office & Manufacturing Plant EnvironmentRisk of injury from heavy equipment

Work Contact Group

Significant contact with all departments within G.A.L. Manufacturing
Moderate contact with external vendors and suppliers

Qualifications:

Bachelors of Industrial or Manufacturing Engineering
Minimum 5+ years working in a manufacturing environment (metal fabrication / assembly)
Self-motivated and able to work independently with minimal supervision. Ability to work in fast paced environment, multi-task and handle multiple priorities.
Strong leadership, problem solving and communication skills.
Spanish a plus.
Lean Six Sigma certified.
Project management skills and experience.