Here are sample job postings for Billing & Invoicing roles:
Billing Manager
Recruit Up, LLC
United Utility is a pioneering force in the electric utility industry, dedicated to providing comprehensive and innovative offerings that support power infrastructure investments across the United States. As the parent company to industry-leading utility service contractors specializing in transmission, distribution, substation and grid hardening projects, we drive forward progress in the power sector. Our company has headquarters in both Charlotte, NC and New Orleans, LA, with a strong commitment to excellence, sustainability, and the pursuit of groundbreaking solutions.
About The Role
As the Billing Manager, you will be responsible for managing the billing process for clients and ensuring accurate and timely invoicing. This role involves in-depth knowledge of utility billing, a high level of attention to detail, strong leadership and organizational skills, and the ability to communicate effectively with clients and team members.
Key Responsibilities
Manage 12 billing specialists across 10 business units responsible to:
- Prepare and issue invoices to clients, ensuring accuracy and compliance with company policies and contract terms.
- Monitor accounts receivable and follow up on outstanding invoices to ensure timely payment.
- Respond to client inquiries regarding billing statements, discrepancies, and payment processes.
- Maintain accurate records of billing and payment activities in the accounting system.
- Collaborate with other departments, including sales and customer service, to resolve billing issues and enhance the overall client experience.
- Assist in the reconciliation of accounts and prepare reports related to billing activities.
- Support month-end closing processes by providing necessary billing data and documentation.
- Measure performance of billing specialists against key performance indicators and drive improvement.
- Assess workload of billing specialists and allocate billing responsibilities as required.
- Train and cross train billing specialists on customer billing processes.
- Identify and implement systems and processes to eliminate billing errors and process invoices faster.
- Develop relationships with customers to ensure invoice are reviewed and billing issues are resolved quickly.
- Stay updated on industry regulations and best practices related to billing and accounts receivable.
- Other duties as assigned.
Key Qualifications
- Bachelor’s degree in accounting or finance preferred.
- 7+ years of experience in utility billing.
- A track record of managing and training a team and utilizing key performance indicators to drive improvement.
- In-depth understanding of billing procedures and accounting principles.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Proficient in using accounting software (Sage 300) and Microsoft Office Suite, particularly Excel.
Billing Coordinator
Binding Minds
Job Details:
We are seeking a Billing/Client Accounting Coordinator (mid-level) to join our Firm. This position will be based in our Chicago office and has a hybrid in-office/remote working schedule. This position plays a significant role in the revenue cycle of the firm and is responsible for multiple aspects of billing including but not limited to the accurate and timely generation of bills, adherence to billing policies and client specifications, compliance with outside counsel guidelines and the management of unbilled fees and disbursements for responsible billing attorneys in the Chicago office.
- Oversees and prepares complex billing, internal forms and back-up (including preparation of narrative descriptions), write-offs, transfers, retainer and on-account applications; follows-up to ensure processing of such paperwork.
- Coordinates the preparation of invoices for review by responsible billing attorneys.
- Maintains a thorough knowledge of client terms, special billing arrangements, attorney and client preferences while coordinating the complete Client Accounting process for billing attorneys and clients.
- Reviews time records for accuracy and correct client/matter based on individual client and billing attorney requirements, performs override calculations and changes, and reviews and compiles back up for invoices as required.
- Proactively monitors unbilled time for assigned clients and prepares analysis of unbilled, billed and collected fees.
- Updates and maintains information for billing logs, reminder memo logs and response sheets.
- Monitors payment of assigned clients’ accounts receivable and coordinates collection efforts.
- Assists with the reconciliation and application of unidentified cash receipts from clients ensuring prompt resolution.
- Assists with the preparation of Chicago office monthly billing forecast for assigned clients.
- Assists with month-end activities including but not limited to filing and distributing billing summaries.
- Performs all job duties with a commitment to providing excellent service to clients, attorneys and co-workers, while monitoring the production of a quality work product.
- Understands and responds to inquiries and requests made by attorneys, legal assistants and staff.
- Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
- Provides relevant information, guidance and support to others in the Firm in a manner that increases the level of understanding of Client Accounting processes including the ability to formulate strong work team relationships with both partners and their secretaries.
- Follows-up with billing secretaries and partners to ensure efficient and effective departmental service.
- Communicates situations as they evolve that may require manager follow-up such as bills not returned from attorneys, difficulty fulfilling attorney requests, or workload situations that may jeopardize meeting department service guidelines and/or partner guidelines; offers solutions for various situations, when possible.
- Manages Firm resources responsibly.
- Complies with and understands Firm operation, policies and procedures.
- Performs other related duties as assigned.
Qualifications
- Knowledge of Client Accounting field and procedures and current accounting concepts, trends and techniques
- Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software (e.g., Aderant,. StarCollect) and operating systems
Billing Coordinator
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.About the Role:The Billing Coordinator is an integral part of Latham’s Global Finance team. This role will be responsible for coordinating the activities of the billing process and performing complex billing duties in efforts to meet monthly targets, while acting as liaison between billing attorneys, attorney support assistants, legal attorneys, and/or organizations (customers), and the billing staff, as well as responding to internal and external inquiries in a timely manner. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications:
- Preparing and analyzing complex client billing
- Communicating with customers to ensure their requests from the billing staff are being met; updating customers on the status of tasks and/or projects
- Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm’s set guidelines and policies
- Generating and reviewing proformas from 3E (pre-existing or generating new charges)
- Tracking delivery of client invoices and matter statuses
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We’d love to hear from you if you:
- Demonstrate well-developed and professional interpersonal skills, as well as the ability to interact effectively with people at all organizational levels of the firm
- Exhibit the ability to work in a team environment with a customer-service focus
- Possess thorough knowledge of procedures such as posting, balancing, debits, and credits
And have:
- A high school diploma or an equivalent
- A bachelor's degree in Accounting or a related field, preferably
- A minimum of three (3) years of experience in general accounting practices, including a minimum of two (2) years of experience with billing processes and practices
- Prior experience with professional services billing operations system, preferably