Alumni Experience Strategist

We’re seeking an energetic, highly motivated, results-driven professional to develop and contribute to alumni engagement to increase the depth and diversity of alumni relationships in support of Galvanize’s mission. Galvanize’s alumni community includes over 9,000 graduates across eight campuses. You will coalesce and nurture this community of learners, so that Galvanize can remain a trusted partner in their continuing growth and development.

We are looking for an Alumni Experience Strategist to report into, help support, and execute on the vision and strategy set forth by the Program Director of Alumni Experience. Your primary responsibilities will be interacting with and engaging our alumni at scale, facilitating events, and running other programs and initiatives that benefit our alumni. Your individual efforts will contribute to a larger goal of strengthening and growing our alumni experience and satisfaction.

With the upcoming addition of a post-graduate program, this individual will also help find new ways to enhance the alumni’s success in their continued education and professional development with Galvanize. The Alumni Experience Strategist supports alumni with programming, continued learning, and valuable resources.

Candidates should be open for occasional nights and weekend work.

Responsibilities

Expand scope of alumni engagement across all products and campuses
Organize, create, and facilitate effective resources, content, and events tailored for our experienced alumni while documenting internal processes
Establish key metrics and develop tracking mechanisms to hold yourself accountable
Understand what and how the alumni want to participate with Galvanize; recruit and track alumni volunteers while collaborating with other teams
Help execute strategic priorities set forth by Program Director, Alumni Experience
Be a liaison to alumni, be responsive and available; build a unified alumni community
Evaluate, prioritize, and address inbound requests related to alumni
Identify what our alumni want and need; deliver by collaborating across stakeholders
Highlight and promote the success of our alumni and their achievements, assist them when sharing stories and educational opportunities
Work with alumni to build trust; solicit reviews and participation when appropriate
Review cover letters, resumes, and online portfolios to provide tactical advice to alumni

Qualifications

Required Experience:

Energetic advocate for our company, programs, and alumni
Tech savvy to be able to adopt and use tools for video content, marketing automation, customer relationship management, and project management
Charismatic public speaker who can speak in front of groups, large and small
Strong project and time management skills with prioritization at the forefront; effectively creates action plans and delivers
Exceptional customer service with the alumni experience always top of mind in a fast-paced environment
Empathetic listener and communicator to articulate and clarify needs and requirements
Ability to create and nurture daily and long-term relationships with strong interpersonal skills
Outstanding written and verbal communication skills
Detail oriented, organized, and systematic

Preferred Experience:

Coaching, mentoring, counseling, or alumni experience (preferably tech industry)
While the position doesn’t require software engineering skills, you should have an interest/ability to learn the components that are necessary for success in this role
Experience with social media tools to nurture and engage an online and in-person community

Associate Director, Alumni Relations

Columbia University

Reporting to the Senior Director of Alumni Relations, the Associate Director of Alumni Relations plays an integral role on the Alumni Relations team and is responsible for leading Columbia College’s primary mentoring initiative, which connects current students and young alumni with the alumni community in a variety of virtual and live programs and experiences that support students while leveraging alumni. This individual helps to set a short and long range plan for mentoring as a major initiative that can engage students early on, create meaningful experiences for alumni and strengthen the pride and connectivity of the overall Columbia College community. This strategy includes continually refining the mentoring system and user experience, defining the program goals and vision, partnering to develop a clear communication strategy for multiple segments, and developing new opportunities that help reinforce mentoring as a cultural pillar of the community. This individual also drives alumni engagement through innovative regional programming that builds energy outside of our strong tri-state center.

Responsibilities

This individual will drive student and alumni engagement through the Odyssey Mentoring Program, including the development of programs, events and communications that facilitate meaningful connections within the Columbia College community. The incumbent will create partnerships to develop meaningful events and programs that inspire diverse and enthusiastic participation and develop support materials and communications that motivate, activate and inspire participants in the mentoring community. This individual will continuously seek to enhance the user experience of the mentoring platform by monitoring and refining the backend of the platform and by liaising directly with tech teams. The incumbent will also pull and analyze data to make informed decisions about the program’s growth and evolution. In addition, they will recruit, motivate and manage alumni and student volunteers, including board and committee members, who support the development and growth of the mentoring community. The Associate Director will create strong partnerships with colleagues across the school and represent the Columbia College Alumni Relations and Communications team at meetings, events, working groups and through ongoing inter-departmental communication within the University.
The Associate Director will plan and implement engagement experiences for alumni through regional initiatives. The individual will coordinate with internal partners, including the development team, to produce experiences that increase engagement for alumni in new ways and expands participation opportunities beyond the tri-state. This individual will track and analyze data to assess the successes of these initiatives in order to develop a dynamic pipeline of opportunities.
The Associate Director will support a portfolio of classes in support of Reunion Weekend, helping to plan their specific events as part of the overall weekend. This individual will also contribute to the development of Reunion programming at large.
Other related duties as assigned.

Minimum Qualifications

Bachelor’s degree and/or its equivalent required.
A minimum of 3-5 years of direct experience in alumni relations, volunteer management, program management, student services or related field.
High level of experience and comfort working in technology systems, with a curiousity to follow industry trends to identify new tools and innovations.
Candidate must possess excellent oral and written communication and organizational skills and demonstrate the ability to handle multiple projects simultaneously.
The ideal applicant will be self-motivated, creative and work well in a group setting.
Position will often require long hours, including evenings and weekend assignments. Some travel may be required.
**Applications received without a resume and cover letter will not be considered.**

Preferred Qualifications

Experience in higher education or similarly complex institution is preferred. Columbia College alumni are encouraged to apply.
Experience with Microsoft Office suite is preferred.
Some experience with relational databases, design software and Web-based event tools is a plus.

Director of Alumni Relations

The Elisabeth Morrow School

Overview: This new position will be responsible for developing a comprehensive alumni relations program, including all aspects of alumni fundraising, events, and communications. This person will also work closely with Development office colleagues to coordinate and develop campaign prospect strategies. The Director of Alumni relations will be responsible for a portion of prospect research, specific to Alumni, with some support from the Development Services Assistant. Attention to detail and self-starting required. Fluency in Microsoft Office required. Experience with Alumni Relations and Raiser’s Edge proficiency recommended. Experience with prospect research preferred but not required.

Reports to: Senior Director of Institutional Advancement

Key Responsibilities:

Provide guidance and support for innovative thinking for the development of a new alumni program
Strengthen the School’s culture of philanthropy and be part of a growing development program
Develop and implement a comprehensive Alumni program including events, communications, and solicitations
Develop and adhere to Alumni program annual plan and calendar
Manage annual fund solicitations of alumni via mail, email, phone and in-person visits
Coordinate campaign prospect strategies with Annual Fund Manager, Director of Major and Planned Giving, and Senior Director of Institutional Advancement
Participate in campaign prospect visits, as appropriate
Manage all alumni events, including reunions, cultivation, stewardship, social mixers, and other events developed as part of the program
Manage all communications with alumni community and coordinate with the Development and Communications staff to create content for social media, annual reports, and newsletters
Assist in donor pipeline development by identifying and, as directed by the Senior Director of Institutional Advancement, strategically cultivating alumni campaign prospects
Ensure that alumni events in the Public Phase have appropriate campaign presence, logos, messaging, and materials
Support the creation of goals and metrics alongside the Senior Director of Institutional Advancement
Regularly report on the Alumni Relations program at staff meetings
Research alumni prospects and delegate select and manageable number of research priorities to the Development Services Assistant
Track all activity in Raiser’s Edge and work with Development Manager to pull appropriate reports as needed
Prioritize and commit to participation in internal Development staff meetings including:Prepare agenda and check in points for weekly 1-1 meetings with Senior Director of Institutional AdvancementAttend and report at regular Development office prospect strategy meetingsAttend and report at regular Development office staff meetings

Program Manager — Internship & Alumni Relations

New York On Tech

Who We Are Looking For:

The Internship & Alumni Relations Manager will report into the Director of Programs and work closely with the Program Team to develop a strategy that will effectively support NYOT’s program graduates to ensure their success.

Alumni Relations Responsibilities:

Design and execute on an engagement strategy that will connect alumni to programs and events that support NYOT’s mission
Design and lead NYOT Alumni Summits and annual alumni events in person and virtually
Design and execute on a data collection strategy to help track the outcomes of NYOT program graduates after trainings
Administer an annual surveys to alumni in order to benchmark their performance in alignment with NYOT’s expected outcomes
Monitor participant outcomes through assessments and evaluations and develop a comprehensive report of the program
Build and maintain relationships with companies and other partners who can provide opportunities and resources to alumni
Help curate and deliver resources and opportunities through a bi-weekly alumni newsletter sent to all program graduates
Provide support to NYOT’s alumni efforts and programs on an as needed basis

Internship Management Responsibilities:

Assist in developing a recruiting strategy to identify internship partners and opportunities in technology for program graduates
Conduct proactive outreach efforts to increase the number of employers in the partner network and number of internship slots
Assist in communicating and marketing identified internship opportunities in technology to the relevant student population
Coordinate all administrative functions of internship programs and employer partnerships throughout the year
Act as the liaison between NYOT and the internship site, providing support to our students, corporate and community partners
Ensure internship sites are visited prior to internship program commencing to monitor for safety and compliance
Monitor participant outcomes through assessments and evaluations and develop a comprehensive report of the program
Support participants in transitioning to employment, training program or post-secondary education
Provide support to NYOT’s internship management efforts and programs on an as needed basis

Qualifications:

1-3 years of experience as an Internship Coordinator, Job Developer or supporting career services and/or career advisement
Proficiency in Microsoft Office and Google Suite (especially Google Docs and Google Sheets).
Proficiency with Salesforce (preferred) or other CRM databases
Strong project management and organizational skills, with an ability to juggle competing priorities
Superior interpersonal, customer service and community relationship-building abilities
Proficiency in oral and written presentation skills with an eye for cultural competency
Ability to collaborate and work effectively in a fast-paced team environment

Education:

Relevant Bachelor’s Degree; Master’s degree preferredenefits package.

About New York On Tech:

New York On Tech (NYOT) is an award-winning, early pipeline technology talent accelerator on a mission to prepare the next generation of leaders by creating pathways into degrees and careers in technology. To date, we have worked with more than 1,000+ students in New York City by leveraging the time, talent and expertise of software engineers and developers to teach our tuition-free courses and help provide work-based internship and learning programs to promote the advancement of underrepresented students into technology. Founded in 2014, NYOT’s work has been featured in Forbes, CNN, The Huffington Post, TechCrunch, BET and other leading publications. NYOT has also been awarded by Forbes 30 Under 30, Wells Fargo and the Brooklyn Borough President’s Office.

Alumni Experience Strategist

Galvanize Inc.

Candidates should be open for occasional nights and weekend work.

Responsibilities

Expand scope of alumni engagement across all products and campuses
Organize, create, and facilitate effective resources, content, and events tailored for our experienced alumni while documenting internal processes
Establish key metrics and develop tracking mechanisms to hold yourself accountable
Understand what and how the alumni want to participate with Galvanize; recruit and track alumni volunteers while collaborating with other teams
Help execute strategic priorities set forth by Program Director, Alumni Experience
Be a liaison to alumni, be responsive and available; build a unified alumni community
Evaluate, prioritize, and address inbound requests related to alumni
Identify what our alumni want and need; deliver by collaborating across stakeholders
Highlight and promote the success of our alumni and their achievements, assist them when sharing stories and educational opportunities
Work with alumni to build trust; solicit reviews and participation when appropriate
Review cover letters, resumes, and online portfolios to provide tactical advice to alumni

Qualifications

Required Experience:

Energetic advocate for our company, programs, and alumni
Tech savvy to be able to adopt and use tools for video content, marketing automation, customer relationship management, and project management
Charismatic public speaker who can speak in front of groups, large and small
Strong project and time management skills with prioritization at the forefront; effectively creates action plans and delivers
Exceptional customer service with the alumni experience always top of mind in a fast-paced environment
Empathetic listener and communicator to articulate and clarify needs and requirements
Ability to create and nurture daily and long-term relationships with strong interpersonal skills
Outstanding written and verbal communication skills
Detail oriented, organized, and systematic

Preferred Experience:

Coaching, mentoring, counseling, or alumni experience (preferably tech industry)
While the position doesn’t require software engineering skills, you should have an interest/ability to learn the components that are necessary for success in this role
Experience with social media tools to nurture and engage an online and in-person community

Associate Director, Alumni Relations

Columbia University

Responsibilities

This individual will drive student and alumni engagement through the Odyssey Mentoring Program, including the development of programs, events and communications that facilitate meaningful connections within the Columbia College community. The incumbent will create partnerships to develop meaningful events and programs that inspire diverse and enthusiastic participation and develop support materials and communications that motivate, activate and inspire participants in the mentoring community. This individual will continuously seek to enhance the user experience of the mentoring platform by monitoring and refining the backend of the platform and by liaising directly with tech teams. The incumbent will also pull and analyze data to make informed decisions about the program’s growth and evolution. In addition, they will recruit, motivate and manage alumni and student volunteers, including board and committee members, who support the development and growth of the mentoring community. The Associate Director will create strong partnerships with colleagues across the school and represent the Columbia College Alumni Relations and Communications team at meetings, events, working groups and through ongoing inter-departmental communication within the University.
The Associate Director will plan and implement engagement experiences for alumni through regional initiatives. The individual will coordinate with internal partners, including the development team, to produce experiences that increase engagement for alumni in new ways and expands participation opportunities beyond the tri-state. This individual will track and analyze data to assess the successes of these initiatives in order to develop a dynamic pipeline of opportunities.
The Associate Director will support a portfolio of classes in support of Reunion Weekend, helping to plan their specific events as part of the overall weekend. This individual will also contribute to the development of Reunion programming at large.
Other related duties as assigned.

Minimum Qualifications

Bachelor’s degree and/or its equivalent required.
A minimum of 3-5 years of direct experience in alumni relations, volunteer management, program management, student services or related field.
High level of experience and comfort working in technology systems, with a curiousity to follow industry trends to identify new tools and innovations.
Candidate must possess excellent oral and written communication and organizational skills and demonstrate the ability to handle multiple projects simultaneously.
The ideal applicant will be self-motivated, creative and work well in a group setting.
Position will often require long hours, including evenings and weekend assignments. Some travel may be required.
**Applications received without a resume and cover letter will not be considered.**

Preferred Qualifications

Experience in higher education or similarly complex institution is preferred. Columbia College alumni are encouraged to apply.
Experience with Microsoft Office suite is preferred.
Some experience with relational databases, design software and Web-based event tools is a plus.

Director of Alumni Relations

The Elisabeth Morrow School

Reports to: Senior Director of Institutional Advancement

Key Responsibilities:

Provide guidance and support for innovative thinking for the development of a new alumni program
Strengthen the School’s culture of philanthropy and be part of a growing development program
Develop and implement a comprehensive Alumni program including events, communications, and solicitations
Develop and adhere to Alumni program annual plan and calendar
Manage annual fund solicitations of alumni via mail, email, phone and in-person visits
Coordinate campaign prospect strategies with Annual Fund Manager, Director of Major and Planned Giving, and Senior Director of Institutional Advancement
Participate in campaign prospect visits, as appropriate
Manage all alumni events, including reunions, cultivation, stewardship, social mixers, and other events developed as part of the program
Manage all communications with alumni community and coordinate with the Development and Communications staff to create content for social media, annual reports, and newsletters
Assist in donor pipeline development by identifying and, as directed by the Senior Director of Institutional Advancement, strategically cultivating alumni campaign prospects
Ensure that alumni events in the Public Phase have appropriate campaign presence, logos, messaging, and materials
Support the creation of goals and metrics alongside the Senior Director of Institutional Advancement
Regularly report on the Alumni Relations program at staff meetings
Research alumni prospects and delegate select and manageable number of research priorities to the Development Services Assistant
Track all activity in Raiser’s Edge and work with Development Manager to pull appropriate reports as needed
Prioritize and commit to participation in internal Development staff meetings including:Prepare agenda and check in points for weekly 1-1 meetings with Senior Director of Institutional AdvancementAttend and report at regular Development office prospect strategy meetingsAttend and report at regular Development office staff meetings

Program Manager — Internship & Alumni Relations

New York On Tech

Who We Are Looking For:

Alumni Relations Responsibilities:

Design and execute on an engagement strategy that will connect alumni to programs and events that support NYOT’s mission
Design and lead NYOT Alumni Summits and annual alumni events in person and virtually
Design and execute on a data collection strategy to help track the outcomes of NYOT program graduates after trainings
Administer an annual surveys to alumni in order to benchmark their performance in alignment with NYOT’s expected outcomes
Monitor participant outcomes through assessments and evaluations and develop a comprehensive report of the program
Build and maintain relationships with companies and other partners who can provide opportunities and resources to alumni
Help curate and deliver resources and opportunities through a bi-weekly alumni newsletter sent to all program graduates
Provide support to NYOT’s alumni efforts and programs on an as needed basis

Internship Management Responsibilities:

Assist in developing a recruiting strategy to identify internship partners and opportunities in technology for program graduates
Conduct proactive outreach efforts to increase the number of employers in the partner network and number of internship slots
Assist in communicating and marketing identified internship opportunities in technology to the relevant student population
Coordinate all administrative functions of internship programs and employer partnerships throughout the year
Act as the liaison between NYOT and the internship site, providing support to our students, corporate and community partners
Ensure internship sites are visited prior to internship program commencing to monitor for safety and compliance
Monitor participant outcomes through assessments and evaluations and develop a comprehensive report of the program
Support participants in transitioning to employment, training program or post-secondary education
Provide support to NYOT’s internship management efforts and programs on an as needed basis

Qualifications:

1-3 years of experience as an Internship Coordinator, Job Developer or supporting career services and/or career advisement
Proficiency in Microsoft Office and Google Suite (especially Google Docs and Google Sheets).
Proficiency with Salesforce (preferred) or other CRM databases
Strong project management and organizational skills, with an ability to juggle competing priorities
Superior interpersonal, customer service and community relationship-building abilities
Proficiency in oral and written presentation skills with an eye for cultural competency
Ability to collaborate and work effectively in a fast-paced team environment

Education:

Relevant Bachelor’s Degree; Master’s degree preferredenefits package.

About New York On Tech: